How We Help
Jones and Cosman is built by online sellers that also happen to know accounting very well! Our years of experience in the ecommerce space helps us to help you understand your reporting. We know what the various marketplaces are reporting and the sales taxes they are collecting or not collecting. By working with sellers and in the weeds of the market places we know what is going on and how that translates to your books, records and tax reporting.
Other reasons:
We are easy to get in contact with! Have a quick question, just send us an email and we will reply pretty quickly.
We have the eCommerce expertise and are always exploring new tools, services and marketplace changes. We keep an eye on what they are doing and how that impacts you.
We can figure it out! Having years of experience allows us to find things so often that don’t make sense and force us to dig deeper.
Top level support for your business. We are here to help you!
While we specialize in eCommerce companies, we service a wide variety of clients. Some industries are digital agencies, free lancers, coaches, affiliate marketers, salons, spas, yoga studios, and much more. Where we shine are companies that want to embrace online sales, reporting and emerging industries that other CPA’s just don’t understand.
Yes, we can act as your representative with the CRA, handling most communications and compliance matters to minimize your direct involvement. We have lots of clients who are not comfortable talking to CRA (hey we get it!) for a variety of reasons and we can help.
We specialize in accounting for sellers on Amazon, eBay, Etsy, Shopify, and other e-commerce platforms, understanding the unique financial challenges of each.
We use simple email to communicate with clients. New clients usually set up a 1 hour Zoom call with Rob to go over their business and all those burning questions!
I’m sorry we do not offer any free calls. We offer paid 1 hour calls, which if you become a client goes towards our new client deposit. “Quick calls” never end up being quick as they usually go into lots of questions and details, so we prefer to set aside 1 hour to address lots of questions.
Absolutely! Canada has strict requirements for non-resident sellers to collect sales taxes and we can help you get registered and filed. Registration can be a little complex, and usually requires CRA staff to call and confirm information, which makes it difficult for some sellers, but we can handle all of that!
If you are a sole proprietor, we have some cheat sheets that we provide to clients that can help you pull your information together. We see new clients just starting out with excel sheets and thats fine, we can work with that. If you re a corporation then things get a little more complicated so you might want to make the jump to our bookkeeping services to help. We expect clients do to the heavy lifting on their bookkeeping and we can help with the year end things.
We will send you a new client document to complete. We ask for authorization for CRA on all your programs and accounts, so we can check on your account and talk to CRA on your behalf if needed. We ask for $500 deposit for new clients. If you had a paid call, we will credit that call towards the deposit.
Bookkeeping Services FAQ’s
Our monthly bookkeeping service is fairly simple. Your books and records will be set up on Quickbooks online. Using Taxomate we will import various sales from your market places. We will classify and record the expenses. We provide a google drive folders where you will upload your monthly statements and amazon invoices so we can access and complete your bookkeeping. Usually a couple emails if needed to clarify things and then reconcile the bank and credit cards each month (this is something a lot of bookkeepers do not do)
YES! Over the years we have seen too many bookkeepers and clients not doing this and it can create so many issues. Our service will reconcile your accounts monthly.
Yes we do. Depending on the frequency of monthly, quarterly or yearly filing is included with our bookkeeping pricing.
Of course we can but we need to understand how far behind you are before we can give you a quote. Just remember the more behind you are, usually the more messy it will be.
Absolutely! We get lots of clients who switch over to us. It doesn’t matter if it is at year end or the middle of the year we can help.
There is something so refreshing when a clients bookkeeping is set up correctly and clean right from the start! We have helped clients switch from old legacy accounting platforms to new Quickbooks Online set up. The relief that clients get from having things correct and current is awesome!
100%! We would rather you ask the question then not and make the wrong decision. We offer email support and try to answer within a business day, usually less, however depending on the time of the year or month we might be a little more busy and delayed.
Yes we usually do a yearly call or if something is major we can jump on a zoom and go over it. We don’t do monthly calls, as they would take up a lot of time and would increase the monthly costs.
Ecommerce companies are very different since selling on various platforms like Amazon, Walmart, Shopify, etc have different reporting and fees. When you sell an item, there are platform fees, payment fees, shipping, reservices, some sales taxes collected and some remitted on your behalf, and much more!
Inventory and cost of goods sold is another complexity that many businesses don’t have. Inventory in amazon, 3rd party warehouses, in transit, damaged, customer returns and more, creates additional complexity.
Using our online tools we make sure the correct amounts are recorded, the right sales figures, not the “cash that hits your bank”.
Yes, most clients we have sell on different markets with different currencies. We are familiar with the fx challenges and conversion issues. We work with OFX, Wise, Amazon Seller Wallet and much more!
No we can work with US based companies as well for our bookkeeping services. We would not be able to provide tax services as we are not licensed in the United States but are happy to help and co-ordinate with your US CPA.
See our fee calculator here!
You will need to pay for the Quickbooks online subscription. We want to make sure you own your own account for security purposes. We cover the Taxomate fee as part of our service. If you discontinue with our services and you want to continue using Taxomate you will need to subscribe.
If there is catch up and clean up, we would charge for that first, and then move forward with our monthly fees.
For new clients, we ask for a 3 month commitment at the start. After that you can cancel with 30 days notice, so 1 final billing cycle after you cancel. We do not take one time projects or set ups. We are only interested in long term clients. If we are doing a clean up project then we require customers to stay on for the same length of time after the clean up, that the clean up covered. So if the clean up was 4 months, we would require you to stay on for a minimum of 4 months. Clean ups are hard and take a lot of work and are usually more messy than if we started it clean from the start.
The only discount we offer is if you pay for 1 full year of bookkeeping services up front, with a bank/etransfer. Normal monthly services are billed and you can pay with credit card.
We are a small firm, so your contact will be Rob or Marsha. Yes we might have a staff member working on your books, however we are the main client points of contact and we are the ones reviewing the work. We still get our hands dirty and keep an eye on things!
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